Terms and Conditions
Services
SecDesk provides cybersecurity incident response, investigation, remediation, and reporting services as described in the engagement agreement.
Response time
We aim to begin work within two hours of first contact for emergency engagements. Non-emergency work is scheduled by mutual agreement.
Confidentiality
All information shared during an engagement is treated as strictly confidential. We do not disclose incident details to third parties without your written consent, except where required by law.
Liability
SecDesk's liability is limited to the fees paid for the specific engagement. We are not liable for pre-existing damage caused by the security incident itself.
Governing law
These terms are governed by Dutch law. Disputes are subject to the jurisdiction of the courts in Amsterdam.